Shipping policy

This is The Allure Beauty Box Subscription. The purchase was made on our Allure Beauty Box website. The customer must agree to ToS prior to finalizing the purchase by entering personal information, such as name, email address, credit card info and billing address. The total payment includes sales tax, which may vary based on your location and payment method used. Once the order is complete, the customer is sent an order confirmation email along with instructions on how to access the subscription immediately after the purchase. Both emails are sent to the email address linked to the purchase.
We do not have a record of the customer contacting our Customer Care team to have the opportunity to work with the member, prior to filing the dispute. A member can contact our Customer Care Team at any time by calling 855-291-2258 or emailing help@allurebeautybox.com to discuss a resolution.